At KANAE TECHNOS Co., Ltd. we believe that it is our social responsibility to protect and appropriately handle personal information in all corporate activities. Therefore, we strive to handle personal information appropriately based on the following privacy policy:

1. Identification of the intended use

When we acquire personal information, the purpose for its use is specified in detail and it is collected to the extent necessary to achieve the purpose.

2. Restrictions on the purpose of use

We handle acquired personal information to the extent necessary to achieve the intended use. If we handle personal information outside the scope of the purpose of use, we will do so with your consent in advance. However, this does not apply to cases required by laws and regulations or cases necessary for protection of human life, health or property.

3. Proper acquisition

In our company, personal information is obtained by lawful and fair means.

4. Notification of purpose of use upon acquisition

When we obtain personal information, we notify or disclose the purpose of use in advance. The same applies to obtaining your personal information in writing. If the purpose of use is changed, this will be notified or disclosed to customers.

5. Ensuring accuracy of information

We strive to keep personal information accurate and up to date to the extent necessary to achieve its intended use.

6. Safety control measures

We take the necessary safety measures and review them appropriately in order to prevent leakage, loss or damage of personal information and to manage its safety.

7. Supervision of employees

We provide the necessary and appropriate supervision to employees who handle personal information in order to ensure its safe management.

8. Supervision of outsourcers

We may entrust handling of the acquired personal information to a service provider in order to achieve its intended use. When doing so, we select a service provider deemed to handle personal information appropriately, mandate matters necessary for protection of personal information through contracts, etc., and conduct appropriate supervision.

9. Provision to third parties

We provide personal information to third parties with your consent in advance. However, this does not apply to cases required by laws and regulations or cases necessary for protection of human life, health or property. In the following cases, the person who receives the personal information shall not be a third party.

When all or part of personal information handling is entrusted to a service provider to the extent necessary to achieve the purpose of use.
When personal information is provided in connection with the succession of business due to merger or other reasons.
When personal information is jointly used, and the items of personal information to be jointly used, the scope of persons who will jointly use it, the purpose of use, and the name of the person or organization in charge of personal information management are notified to the principal in advance or are kept in a way easily found by the principal.

10. Publication, etc. of matters concerning personal information

We disclose the following information about your personal information on our service site or in our terms of service:

Name of a service provider handling personal information
Purpose of use
Procedures necessary for requesting disclosure, correction, suspension of use, etc. (method of disclosure in case of disclosure other than in documents)
Contact information

11. Publication of purpose of use for entrusted personal information

Personal information we obtain by being entrusted with portal management is used only for the purpose of operating this business.

12. Disclosure of personal information

We respond without delay to requests from customers to disclose their personal information. However, we may not disclose all or part of such information in the following cases. When we respond to a request for disclosure, we will charge a fee.

When there is a risk of harm to the life, health, property, or other rights and interests of the customer or a third party
When there is a risk of substantial hindrance to the proper implementation of our company’s business
When disclosure causes a violation of another law or regulation

13. Corrections, etc. to personal information

When we receive a request from a customer to correct, add or delete his/her own personal information (referred to as “correction, etc.”), we conduct an investigation without delay and make the necessary corrections based on this result.

14. Suspension, etc. of use of personal information

When we receive a request from a customer to suspend or erase his/her own personal information (referred to as “suspension, etc.”), we conduct an investigation without delay and suspend use if a reason is validated.

15. Compliance with laws and regulations

We comply with laws and regulations concerning the protection of personal information and the “Guidelines for Protection of Personal Information in Telecommunications Business” issued by the Ministry of Internal Affairs and Communications, as well as other regulations. In addition, we establish and comply with internal rules necessary for the protection of personal information, and continuously improve our personal information protection management system in accordance with changes in the social environment.